Terms of Service

1.Acceptance of Terms

By accessing or using the onchainres website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, you must not use our services.

These terms constitute a legally binding agreement between you ("Client", "you", or "your") and onchainres ("we", "us", or "our"). We reserve the right to modify these terms at any time, and such modifications will be effective immediately upon posting on our website.

2.Description of Services

onchainres provides professional financial recovery services, including but not limited to:

• Recovery of funds lost to cryptocurrency scams and theft.
• Binary options fraud investigation and recovery.
• Forex trading scam recovery.
• Investment fraud and Ponzi scheme recovery.
• Blockchain forensic analysis and fund tracing.
• Liaison with law enforcement and financial institutions.
• KYC (Know Your Customer) verification and compliance services.

We make every effort to recover lost funds but cannot guarantee the outcome of any case. Recovery success depends on various factors including the nature of the fraud, available evidence, and cooperation of third parties.

3.Client Obligations

As a client of onchainres, you agree to:

• Provide Accurate Information: Supply truthful, accurate, and complete information about your case, identity, and any related circumstances.
• Cooperate Fully: Respond promptly to requests for additional information, documentation, or evidence necessary for your case.
• Maintain Confidentiality: Keep all case-related communications and strategies confidential and not disclose them to unauthorised third parties.
• Comply with Laws: Ensure that your use of our services complies with all applicable laws and regulations in your jurisdiction.
• Single Account: Maintain only one account with us and not create multiple accounts for the same case.

4.Fees and Payment

Our fee structure operates as follows:

• No Win, No Fee: For eligible cases, we operate on a contingency basis. You pay no fees unless we successfully recover your funds.
• Success Fee: Upon successful recovery, a percentage-based fee will be deducted from the recovered amount. The exact percentage will be agreed upon during initial consultation and documented in your service agreement.
• Consultation: Initial consultations are provided free of charge to assess the viability of your case.
• Additional Costs: In some cases, third-party costs (such as legal fees in foreign jurisdictions) may be applicable. These will be communicated and agreed upon in advance.

All fees and charges will be clearly outlined in your individual service agreement before work commences.

5.Account Registration and Security

To use our services, you must create an account on our platform. You agree to:

• Provide accurate and complete registration information.
• Maintain the confidentiality of your account credentials.
• Notify us immediately of any unauthorised access to or use of your account.
• Accept responsibility for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.

6.Intellectual Property

All content on the onchainres website, including text, graphics, logos, icons, images, software, and other materials, is the property of onchainres or its content suppliers and is protected by international intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise use any content from our website without our prior written consent.

7.Limitation of Liability

To the fullest extent permitted by law:

• onchainres shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our services.
• Our total liability for any claim arising from or related to our services shall not exceed the fees paid by you for the specific service giving rise to the claim.
• We do not guarantee the recovery of any specific amount or the success of any case.
• We are not responsible for delays caused by third parties, including financial institutions, law enforcement agencies, or regulatory bodies.

8.Disclaimers

Our services are provided on an "as is" and "as available" basis. We make no warranties or representations, express or implied, regarding:

• The success or outcome of any fund recovery case.
• The accuracy or completeness of information provided on our website.
• The uninterrupted or error-free operation of our website or services.
• The suitability of our services for your specific needs.

Nothing in these terms shall affect any statutory rights which cannot be excluded or limited under applicable law.

9.Termination

Either party may terminate the service relationship under the following conditions:

• By the Client: You may terminate our services at any time by providing written notice. Any fees incurred up to the point of termination remain payable.
• By onchainres: We may terminate or suspend your access to our services if you breach these terms, provide false information, engage in illegal activity, or fail to cooperate with reasonable requests.

Upon termination, our obligations regarding your case will cease, though data retention obligations as outlined in our Privacy Policy will continue to apply.

10.AML & Regulatory Compliance

onchainres is fully committed to compliance with all applicable Anti-Money Laundering (AML) regulations and guidelines. Our operations adhere to:

• Anti-Money Laundering (AML) Regulations: We comply with AML laws across all jurisdictions in which we operate, including the EU Anti-Money Laundering Directives, the UK Money Laundering Regulations, and the US Bank Secrecy Act (BSA).
• Know Your Customer (KYC) Procedures: All clients are subject to identity verification and due diligence checks before services commence. This includes verifying government-issued identification and proof of identity.
• Suspicious Activity Reporting: We are obligated to report any suspicious activities to the relevant financial intelligence units and regulatory authorities in accordance with applicable law.
• Sanctions Screening: We screen all clients and transactions against applicable international sanctions lists, including those maintained by OFAC, the EU, and the United Nations.
• Record Keeping: We maintain comprehensive records of all client interactions, transactions, and due diligence documentation as required by AML regulations.

By using our services, you agree to cooperate fully with our AML and KYC procedures. Failure to provide requested documentation or information may result in the suspension or termination of services.

11.Governing Law and Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Before pursuing legal action, both parties agree to attempt to resolve any dispute through good-faith negotiation and, if necessary, mediation.

12.Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.

13.Contact Us

If you have any questions about these Terms of Service, please contact us:

• Address: 197 Yonge Street, Toronto, ON M5B 0C1
• Email: support@onchainres.eu
• Phone: +44 7451250542
• Phone: +1 647 495 9352