Frequently Asked Questions

It's the process of tracing where stolen or misdirected cryptocurrency ended up, using blockchain analysis to follow the transaction trail from the point of loss onward. The aim is to establish exactly what happened to the funds and to identify realistic next steps, whether that's engaging an exchange, filing a report with the relevant authority, or pursuing legal action.

onchainres is a recovery service focused on cryptocurrency, forex, and binary options fraud. We work with clients who have lost funds to scams or unauthorized transfers, helping them understand what happened and what options remain open to them.

Investment scams, fraudulent trading platforms, romance scams that involved cryptocurrency, phishing, and compromised wallets or exchange accounts. We don't take cases where funds are simply inaccessible because a seed phrase or private key was lost — that's a different problem, and tracing can't fix it.

Every case starts with an initial review, usually completed within a few business days, followed by a more detailed trace of where the funds moved. Overall timelines vary a lot depending on how the funds were moved and how cooperative any third parties turn out to be — we'll give you a realistic estimate once we've looked at your case specifically.

Yes. Where it helps, we can prepare a report documenting the transaction trail we've found, which clients are free to use when filing with police or another relevant authority.

Yes. Case details and personal information are kept confidential and handled in line with applicable data protection law. We don't share your information with third parties without your consent.

It depends on where the funds end up. Once cryptocurrency reaches a wallet the scammer fully controls, recovery becomes very difficult. If it later moves through a centralized exchange, though, there can be a window to flag the funds and request they be frozen — timing matters a lot here.

Blockchain transactions can't be reversed, and scammers frequently split funds across multiple wallets and jurisdictions to make tracing harder. A professional trace helps map out where the money actually went and where there might be a realistic point to intervene, but it can't undo the transfer itself.

We primarily work on a success-based fee model. This means our agreed fee is payable only after recovered funds have been successfully returned to you. This ensures our interests are aligned with yours. All fees and terms are clearly explained in writing before any agreement is signed. We do not apply hidden charges. In some cases, a small upfront deposit may be required to cover necessary administrative or procedural steps in the recovery process. Any such deposit is fully explained and agreed upon in advance. No additional costs will be charged without your clear consent. Our goal is to provide transparency, fairness, and professional standards throughout the entire process.

In certain instances, individuals engaging in cryptocurrency fraud utilize unauthorized methods to liquidate funds. During the recovery process, our team is required to comply with AML protocols, which necessitate deposit verification to establish the rightful ownership of the assets.